Exchange & Refund Policy

Every order received are not refundable and exchangable unless:

  • You receive defect items and report to us 10 hours within the time your parcel is delivered (boxes/packagings defect are not acceptable)
  • You receive incomplete items and report to us 24 hours within the time your parcel is delivered

(Delivered time will be according to the time of your parcel's tracking number shown "delivered" in the tracking website)



Shall you have any doubt, please feel free to contact us. Thank you.


youushopp team