Please be aware that all preorder items are shipped directly from Korea. It has to be dispatched by the Korea seller to the our Korea warehouse, then to our warehouse in Malaysia.
The expected timeline is about 2-3 weeks working days. However, some factors may cause unforeseen delay, such as custom clearance, wrong or late dispatch by Korea seller, items out of stock in Korea, and so forth. Please understand that these factors are beyond our control.
It is important to know that we are not accepting urgent orders. Any orders that cannot be completed before your desirable date will not be given any refunds, unless prior agreement has been made between you and our customer service team.
Hence, we strongly recommend all customers to understand before placing your order to prevent any future misunderstanding, as we want you to have a great shopping experience with us.
所有预购商品都是从韩国空运直邮，都是从韩国商家发货到航空公司的韩国仓库，再发到马来西亚的仓库。
我们预计时长为2-3星期工作日。但是，有些我们无法管控的因素（比如：海关清关延误，韩国商家延迟发货，商品在韩国缺货，等问题）都有可能影响到货的延误。
因此，我们不接任何紧急订单。我们不会退款任何无法在你预期到货的订单，除非我们的客服有给予任何到货承诺。
我们强烈建议所有顾客理解再加单，以避免任何不愉快和误会，因为我们的希望和宗旨是给你愉快的购物体验
youushopp team